* Empathetic, deeply understands the goals, drivers and needs of others* Trustworthy, earns and deserves the trust of clients and colleagues* Thorough and restrained. Prefers accuracy over speed to avoid mistakes.* Inclusive in all decisions and behaviours and demands this from others* Embodies JLL values of Ethics, Excellence and Teamwork* Decisive and relentless with a bias for action* Courage to make the tough decisions and have difficult conversations* Accountable for actions and outcomes and holds others to be accountable* Value agility and are not afraid to shift as conditions change* Authentic in their true self, not afraid of deliberate truth telling* Natural relationship builder with superior communication skills* Learns quickly from mistakes, recognizes patterns in the environment, and changes behavior based on immediate feedback* Minimum 15 years’ experience in real estate, preferably with strength in Facilities Account Management, ideally with a focus around Employee Experi...