**Job Summary and Responsibilities**

As our Referral Specialist, you will be a vital part of our healthcare team, responsible for expertly managing and monitoring both internal and external patient referrals. This includes coordinating with patients, referring clinicians, and various specialty departments to ensure a seamless referral process. Your dedication to enhancing patient experience and access to care is central to our mission and values.

Every day you will collaborate across physicians, advanced practice providers (APPs), and clinic staff to facilitate scheduling across the patient care continuum. You'll communicate with patients to gather demographic information and preferences for referred services, validate pre-authorizations, and manage referral work queues in the EMR. Your role also involves accurate documentation, ensuring referral orders are correctly entered into the EMR, and communicating any necessary changes or clarifications to referring clinician...