Position Overview
Description
We are looking for a Referral Coordinator to support a busy healthcare team in Oakland, California. This Long-term Contract position is ideal for someone who understands referral workflows, communicates effectively with patients and providers, and can keep documentation organized in a fast-paced setting. The role requires strong front office capability, working knowledge of medical terminology, and at least 1 year of relevant experience in insurance referral coordination.
Responsibilities:
• Coordinate incoming and outgoing referral requests by gathering required clinical and insurance information and routing cases to the appropriate providers or departments.
• Verify coverage details, authorization needs, and referral eligibility to help ensure timely access to care and reduce processing delays.
• Communicate with patients, physicians, specialists, and insurance representatives to provide updates, obtain missing documentation, ...