Facilitates the patient referral process and obtains appropriate pre-certifications as requested by the
provider(s).
Reports to: Office Manager I or II or Market Practice Manager per clinic structure
FLSA: Non-exempt

Processes all insurance referrals and/or pre-certifications.
Facilitates patient appointments with specialists, imaging, rehabilitation services, physical therapy and any/all
other facilities the provider recommends for patient care.
Serves as a referral resource for patients, clinical and front office personnel should a patient call or be present
within the office.
Handles information requests, including reviewing files and records, answering inquiries, and responding to
incoming work requests.
Performs administrative or clerical duties as assigned, including filing, reception, scheduling, data...