We are seeking a proactive and detail-oriented Recoveries Administrator to join a busy and fast-paced operations team. This is an excellent opportunity for someone with strong customer service and account management experience who enjoys problem-solving and working in a target-driven environment.

In this role, you will be responsible for supporting customers with overdue accounts, managing recovery processes, and helping to achieve positive customer outcomes while ensuring compliance with internal procedures and regulatory standards.

Job Title: Recoveries Administrator

Location: Bracknell

Salary: Up to £30,000 per annum

Key Responsibilities

Contact customers primarily via telephone, but also email, and written correspondence regarding outstanding balances and overdue accounts
Negotiate payment arrangements and work with customers to reach suitable resolutions
Handle a high volume of inbound and outbound customer interactions professional...