Key Responsibilities

Reconciliation & Revenue Control

• Reconcile daily ticket sales (cash, debit, and credit cards) from 11 Ratality POS branches against bank deposits
• Match online bookings with payment gateway settlement reports
• Validate third-party agent and aggregator payouts against passenger manifests, commissions, and net receipts

Variance Investigation & Resolution

• Investigate cash discrepancies, including overages/shortages and transit delays
• Manage ticket-related exceptions such as refunds, cancellations, no-shows, and chargebacks
• Identify timing differences between third-party sales and actual bank collections

Systems & Data Integrity

• Import and reconcile high-volume POS data into Sage ERP
• Process bulk journals for ticket sales, merchant fees, and commissions <...