Position Overview
Receptionist – Bupa Dental Care York Lawrence Street
Hours : Wednesday Thursday and Friday 8-17:30
Salary: £12.71
What you’ll be doing
As a Receptionist, you’ll play a key role in making every patient experience a positive one:
Customer care at the heart – warmly greeting patients in person and over the phone, answering queries, and ensuring a relaxed, welcoming environment.Diary & appointment management – handling bookings, cancellations, and rescheduling to keep the practice running efficiently.Supporting patients with confidence – explaining processes and treatment options, supporting payment transactions, and helping patients understand their options (private vs NHS services).Administration you can rely on – keeping patient records accurate and up to date, managing confidential information, and maintaining a professional reception area.Problem-sol...