Responsibilities:

Greet and assist patients and visitors in a professional and friendly manner

Handle patient registrations, appointments, and inquiries

Answer and route phone calls efficiently

Maintain and update patient records and files

Coordinate with doctors, nurses, and hospital departments

Manage billing counters, receipts, and basic cash handling (if required)

Ensure the reception area is clean and presentable

Follow hospital policies, confidentiality, and safety standards

Required Skills & Qualifications:

Any graduate / diploma

Previous experience as a receptionist or front office executive (hospital experience preferred)

Good communication skills in English and local language

Basic computer knowledge (MS Office, hospital management systems)

Pleasant personality with a patient-focused attitude