Greeting visitors, handle incoming calls and perform general administrative duties. The scope of work for the receptionist position in Sandton has changed given the fact that there is no longer a reception area, therefor clients, visitors and contractors are no longer received. The job specification is therefore amended to include Helpdesk Operator responsibilities.

Office Support

• Receive, direct and redirect calls.


• Answer all incoming calls and handle caller’s inquiries.


• Act as first point of contact for all customer enquires take detailed messages, relay telephone messages.


• Assist with bookings of boardrooms if/when requested to.


• Inform relevant staff of visitor’s arrival.


• Resolve general queries from visitors.


• Project a professional image of the company by:


• delivering friendly and efficient service


• ensuring calls speedy