Description: Greets and receives callers or visitors at establishment, and ascertains nature of business.

Asks for caller's or visitor's name, arranges for appointment with or notifies person called upon on caller's arrival, guides caller to destination, and records name, time of call, nature of business, and person called upon.

***Notes from manager***
The most important thing we are hoping for is that the candidate knows Epic (our EHR).
That s pretty important so that we don t spend the time to train. I need someone who is ready to
Help: manage multi-line phone calls, greet patients, collect co-pays, check patients in and out, update records (EHR),
Schedule appointments, scan records in our EHR, sort and manage faxes received daily, and verifying insurance eligibility.

Other important qualities: someone who is empathetic and patient, someone who has good communication skills and is professional.