Position Overview
5* Game Lodge in the Pilanesberg is looking for Receptionist.
Duties:
Attend to all guest needs, including check in & outs
Kindly and promptly address guest inquiries, requests, and matters of concern
Provide information about lodge services
Coordinate with other lodge departments to fulfil guest needs and requests
Ensure all relevant policies and procedures are adhered to
Complete all relevant end of day activities and reporting
Maintain and adhere to relevant health and safety protocols as required
Answer and respond to incoming calls with the appropriate telephone etiquette
Process payments, handle cash, and maintain accurate records
Maintain a tidy and organized front desk area
Answer emails, assisting guests with enquiries and invoicing
Perform other duties and tasks as operationally required
Requirements:
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