Position Overview
**Job Title:** Receptionist
**Location:** Veterinary Vision, Penrith
**Job Type:** Full-time, Permanent
**Hours:** 40 Hours per week, 8.30 am - 5.30pm. No weekend work
Veterinary Vision is looking for a **friendly, organised, and professional Receptionist** to join our busy specialist veterinary hospital. This role is key to delivering excellent client service and ensuring the smooth day-to-day running of reception.
You will be the **first point of contact for clients** , supporting appointment bookings, enquiries and administrative processes while working closely with the clinical and nursing teams.
**Key Responsibilities**
+ Welcome clients and provide a professional, friendly service
+ Manage telephone calls, emails, and reception enquiries
+ Book appointments and assist with referrals and repeat prescriptions
+ Complete daily banking and reconcile payments
+ Monitor and follow up outstanding client ba...