Position Overview
As Front Desk Agent, you will be responsible for all guest transactions, advice and local insights. You will anticipate every detail to ensure an exceptional guest experience is delivered. This is a part time role.
Education & Experience
- Experience working in a customer facing environment, preferably within a hospitality venue.
- Knowledge of Central Reservations Systems is preferred.
- Experience of working within structured team environment.
- Highly motivated and enthusiastic and good team player.
- Demonstrate strong interpersonal skills and be able to communicate and engage effectively at all levels.
- Remain focused at all times and able to prioritise, work under pressure and meet deadlines.
Accountabilities
- Be the warm welcome that kicks off a memorable guest experience.
- Acknowledge VIP guests and returning guests, in person or on the phone.
- Take and manage guest bookings,...