As the first point of contact for our patients and visitors, you will play an important role in creating a welcoming and efficient experience for everyone who walks through our doors.

Key Responsibilities

• Greeting patients and visitors with a warm and professional manner
• Managing the reception area to maintain a welcoming environment
• Answering and directing phone calls promptly and courteously
• Scheduling and managing patient appointments using dental practice management software
• Maintaining accurate patient records and administrative documentation
• Processing patient check-ins and check-outs, including payments where required
• Providing administrative support to the clinical team
• Managing patient enquiries with empathy and professionalism
• Maintaining a clean, organised, and hygienic reception area
• Performing accurate data entry and general administrative d...