Description
This role will be responsible for sitting at the front desk and greeting customers and guests as they come in. This person will also assist with general customer service emails and orders. Eventually this role could grow into a full time customer service role answering calls, emails and order entry.
-Sitting at the front desk of the corporate HQ.
-Greet visitors and answer phones.
-Assist customer service (run reports, follow up on orders, data entry in customer specific portals).
-Answer front desk phone.
-Help with various administrative duties.
-Act as a backup to the customer service department for inbound calls and order entry when they have influx of work or when team members are out on PTO.
-During down time and in between tasks, find additional tasks to do to stay busy. Being proactive with finding other tasks to do. (15-20% of the day)
Front Desk & Communication:
• Answer and direct incoming phone calls in a courteous and profession...