Job Description

• Greeting customers with a warm and professional welcome
• Answering calls and handling enquiries or passing them on to the right team (full training will be provided)
• Keeping the reception area and refreshment stations tidy and well-stocked
• Supporting with admin tasks and helping out with events or meeting room bookings when needed
• Making sure every customer feels looked after from the moment they arrive
• Co-ordinating the service department to ensure its smooth running

• Experience in a customer-facing role (hospitality or retail experience is ideal!)
• Confident, well-presented, and a great communicator
• Someone who enjoys working as part of a team and can juggle tasks with ease
• A natural at building rapport and making people feel at ease
• A willingness to learn and get stuck in

If you’re passionate about delivering great service...