Position Overview
Job Summary We are seeking a professional and customer-focused Receptionist / Call Center Executive to manage front-desk operations and handle inbound and outbound calls for a real estate company in PAKISTAN. The ideal candidate will be the first point of contact for clients, ensuring excellent customer service and smooth communication.
Job location: Islamabad, Pakistan
Key Responsibilities
Reception / Front Desk
Greet clients and visitors in a professional and courteous manner
Manage the reception area and ensure a welcoming environment
Handle incoming calls and direct them to the appropriate departments
Maintain visitor logs and coordinate with internal teams
Call Center / Customer Support
Answer inbound calls and respond to client inquiries regarding properties, services, and appointments
Make outbound calls to follow up on leads, inquiries, and client feedback
Register and update client details in the CRM system
Schedule site visi...