Position Overview
Responsibilities:
Greet and welcome visitors professionally and direct them appropriately
Handle incoming phone calls, emails, and messages
Maintain front desk operations and ensure a clean, organized reception area
Make outbound calls to prospective clients/customers as per company requirements
Maintain call records and update customer databases
Schedule appointments and manage meeting rooms
Provide general administrative and clerical support Required Skills and Qualifications:
Graduate in any stream (mandatory)
0–2 years of experience in front office, customer service, or telecalling roles
Excellent verbal and written communication skills in English and local language
Basic computer knowledge (MS Office, email handling)
Pleasant personality and positive attitude
Good multitasking and time management skills