Check-in/out: Process guest arrivals and departures efficiently.
Reservations: Manage room bookings and guest inquiries.
Guest Service: Address guest needs and provide solutions promptly.
Billing: Ensure accurate billing and payment processes.
Communication: Coordinate with other departments for guest satisfaction.
Qualifications
Language Required: German & Russian Speakers
Sustainability: Commit to and maintain sustainable practices by enhancing resource efficiency, minimizing waste, and promoting eco-friendly social and ethical initiatives. Align with the hotel’s broader ESG (Environmental Social and Governance) and CSR (Corporate Social Responsibility) objectives to drive positive impact across all pillars of sustainability.
Compliance and Standards: Ensure full compliance with local legal requirements, international standards, health and safety regulati...