**Job Identification:** 208599
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Full time
**Salary** £13.37 per hour

**Exceptional Hospitality Starts with You**

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a **Reception Supervisor** , you’re not just supervising daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

+ **Supervise front office team:** Lead team members in performing all front office procedures, ensuring smooth check-ins, check-outs, and guest service delivery
+ **Lead day-to-day team operations:** Create team schedules, assign tasks, lead pre-shift meetings, and provide training, guidance, and in the moment feedback
+ **Lead guest issue resolu...