WE'RE MOVING TO A 4 DAY WORK WEEK!!! Seeking Dynamic Reception Lead to Champion Patient Experience and Practice Efficiency
We seek a detail-oriented Reception Lead to oversee front desk operations across all nephrology practice locations. In this critical role, you will manage multiple priorities with clarity of tasks and duties to deliver high-quality services that drive revenue and patient satisfaction.

As our Reception Lead, a key responsibility will be taking the initiative to review registration errors made by front desk staff and providing coaching to correct issues at the source. With strong communication skills, you will clearly explain proper registration protocols to reinforce understanding and prevent future mistakes that can significantly impact our bottom line. Tact and patience will be instrumental as you balance individual coaching with meeting larger practice objectives.

A key responsibility involves reviewing registration errors made across all l...