PURPOSE OF POSITION

Coordination for range of tasks from scheduling of appointments, admissions, managing queries and administration of Finance duties. This position reports to the Reception Supervisor.

KEY PERFORMANCE AREAS

Reception staff will be trained on all aspects of hospital reception duties and will be required to rotate from time to time across the following areas:

• Accurately enter patient demographic and insurance information into the hospital's database.
• Verify and update patient information as necessary to ensure accuracy.
• Ensure that all required admission forms are completed and signed by patients or their representatives.
• Maintain and organize patient records in both paper and electronic formats in compliance with hospital policies and regulations.
• Verify Medical Aid cover and obtain pre-authorizations as required for services.
• Ensure that patients are informed of financial responsib...