Description
The Accounts Receivable / Collections Specialist is responsible for managing the company’s incoming payments, monitoring outstanding balances, and ensuring timely collection of receivables. This role plays a key part in maintaining cash flow, minimizing bad debt, and building strong customer relationships through professional communication.


Key Responsibilities

+ Generate and distribute customer invoices accurately and in a timely manner

+ Monitor aging reports and track outstanding balances

+ Conduct proactive collections outreach via phone, email, and customer portals

+ Follow up on overdue accounts and negotiate payment terms when appropriate

+ Apply cash receipts (checks, ACH, wires, credit cards) to customer accounts

+ Reconcile AR subledger to the general ledger and investigate discrepancies

+ Resolve billing issues, short payments, and disputes in collaboration with internal teams
...