Position Overview
Roles and Responsibilities:
REBATE CLAIMS PROCESSING Validates correctness of the rebate claim against the contract, revenue, sell-in and sell-out reports from Microsoft D365 (Experlogix), Business Intelligence and Channel Data Management. Communicates and negotiates with offshore counterparts, sales team, country finance and geo pricing team on concerns relating to the customer’s claims, programs, or agreements, or to the customers for any additional requirements. Resolves system-detected errors in the claim with complete documentation and/or attaches necessary supporting documents in a timely manner. Ensures timely payment of rebate obligation based on target Service Level Agreement or urgency request to exceed customer expectation consistently. Works with various teams affecting rebates payout such as Sales, Country Counterparts, CDM Team, Quotes Team, Bank Team, Sales Operations and Accounts Receivable Team to ensure all pertinent information necess...