As a member of the Redfin Sales Support team, you'll be the first point of contact for potential customers via phone, text, or email and educate them about the benefits of working with Redfin to buy or sell a home. From our cutting-edge technology to our in-depth training and supportive team environment, we've got you covered. Your love of real estate and ability to quickly gain a customer’s confidence over the phone will be key to your success. In applicable markets, you may also work with customers requesting a cash offer.

**About the Role**

+ You are the first voice of Redfin and responsible for earning a customer’s business by guiding them to the best solution
+ You will work from a customer queue, handling live phone calls and inquiries created from the website and app
+ Be an expert on all of Redfin’s real estate products and services and advise customers to clear next steps
+ Match prospective customers with a local Redfin Agent for a home tour, buyer’...