Job Description
Insight Global is hiring a Rating Supervisor in Urbandale, Iowa or Portland, Maine for a large insurance company to work closely with their team of 6-10 Rating Technicians across the country. This Supervisor is responsible for the management and development of rating staff, including training oversight, conducting quality reviews, coaching and mentoring, and performance evaluation. The Rating Supervisor ensures team members meet or exceed departmental, service, and quality goals while supporting a culture of operational efficiency, continuous improvement, and cross team collaboration. Additional responsibilities include ensuring procedural documentation is accurate and current, and monitoring work volume. This leader will have a chance to help elevate process improvements

• Direct supervision of an assigned rating team, providing coaching, mentoring, and ongoing performance feedback.
• Develop, maintain, and execute a comprehensive training plan that ensu...