Join Randstad Canada as a Bilingual Credit Administrator, benefiting from a hybrid work schedule that allows three days in the office and two days remote. Your bilingual communication will facilitate seamless customer account management in this collaborative environment.
This role emphasizes conducting credit reference checks and managing customer interactions in both French and English. You'll handle outbound calls and provide email support to clients, ensuring all information is updated accurately in the system. A strong foundation in customer service will bolster your success in this position.
Key Responsibilities:
• Perform credit checks for new and reactivated accounts
• Handle outbound reference calls professionally
• Provide bilingual email support, including invoices
• Contact customers regarding outdated credit card information
• Maintain accurate customer profiles and account notes
Requirements:
• Fluent in French and English (written and verbal)