Position Overview
Job Summary
To efficiently and profitably manage and direct station activities by providing a safe, quality product covering a range of ground handling services to its customers
Job Responsibilities
Planning
Assist in the preparation of the operating budgets for the following year for prior approval by the General ManagerEfficient Resource Planning (manpower, equipment).Must comply with Swissport’s standard operating procedures (SOPs) and policiesQuality Management
Ensure service levels are achievedMaintain close and effective business relationships with customer, and various control authorities such as Airport Management, Customs, ImmigrationEstablish strong leadership within all supervisors and station employees through excellent communication skills and a positive work environmentControlling & Reporting
Monitor and control performance KPIs such as baggage ...