Ensure high-quality service delivery in line with agreed Service Level Agreements (SLAs) and KPIs.
Act as the first point of contact for escalations related to the Record-to-Report process.
Support external and internal audits, including financial statement audits and control reviews.
Review and approve balance sheet reconciliations and journal entries.
Drive process standardization and continuous improvement initiatives across countries.
Monitor and maintain a strong internal control environment covering General Ledger, Intercompany, Fixed Assets, Banking, Inventory and Month-End Closing activities.
Participate in operational, transformation and process improvement projects.
Identify opportunities for optimization and support the implementation of best practices.
Lead, coach and develop a team of R2R specialists, fostering a collaborative and high...