SUMMARY:
Role Purpose
The QSR Manager is responsible for overseeing the daily operations of the Quick Service Restaurant division, ensuring exceptional customer service, operational efficiency, food quality, profitability, and compliance with company standards, health and safety regulations, and applicable legislation. The role focuses on driving sales performance, managing staff, maintaining operational controls, and ensuring an excellent customer experience within a fast-paced retail and hospitality environment.
Key Responsibilities
Operational Management
Manage and supervise the daily operations of the QSR division
Ensure opening and closing procedures are completed accurately and efficiently
Implement and maintain pricing policies on QSR products
Drive operational efficiency and service excellence within the restaurant environment
Ensure staff actively promote loyalty programmes and customer engagement init...