As a Quality & Support Coach, you play a key role in shaping how learning is experienced across our apprenticeship and adult training programmes.

This role is focused on ensuring that teaching, learning, and assessment are effective, supportive, and human‑centred. Rather than designing curriculum, you concentrate on observing delivery practice, reviewing learner evidence, coaching tutors, and using insight to improve consistency, confidence, and learner outcomes.

You are a trusted partner to tutors, helping them reflect, grow, and deliver learning that works in the real world.

Key Responsibilities

Quality Assurance & Portfolio Sampling

• Sample learner portfolios to ensure quality standards and assessment requirements are met.
• Provide clear, developmental feedback that supports improvement and tutor confidence.
• Monitor learner progress to ensure assessment decisions accurately reflect learning and application.