Position Overview
As Quality Manager, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and their strategic planning and development, ensuring all activities, initiatives and practices are activated and embraced within the property.
In this role, I will:
• Develop, implement and maintain quality and brand standards at the property.
• Lead the quality assurance program, ensuring consistency and operational excellence.
• Conduct and oversee property quality audits, driving measurable improvement. (LQA, Hygiene, OPS audits and others)
• Analyze guest feedback and review data to identify ...