JOB SUMMARY

Under the direction of the Associate Director for Clinical Quality, this position is responsible for conducting incident investigations and program surveys to ensure regulatory compliance, safety, and person‑centered practices. The role includes investigating incidents, reviewing programs and services, identifying risks and areas for improvement, and providing clear, timely reports and recommendations. This position works closely with agency staff, leadership, and external entities to support quality improvement, protect the wellbeing of people supported and associates, and uphold agency standards, regulations, and values



JOB FUNCTIONS:

Regulatory


+ Conduct investigations related to the Incident Management process

+ Maintain a working knowledge of regulatory requirements and agency procedure regarding investigations.

+ Provide support and guidance to agency associates in the issues of incident manag...