Job Title: Quality Engineer
Job Description
The Customer Quality Engineer serves as the primary liaison between the company and its customers regarding quality-related matters. This role is responsible for managing customer quality issues, leading root cause investigations, coordinating corrective actions, and ensuring timely and effective communication with customers. The Customer Quality Engineer works closely with internal teams including manufacturing, engineering, supply chain, and program management to ensure customer requirements are met and quality performance is continuously improved. This position plays a key role in protecting customer relationships while driving corrective and preventive actions across the organization.
Responsibilities

+ Serve as the primary point of contact for customers on quality-related matters.

+ Manage and resolve customer quality issues and complaints.

+ Lead root cause investigations and coordinate corrective ac...