Elevate quality standards as a Quality Engineer within Johnson Controls’ Data Center Solutions group. Drive continuous improvement and ensure exceptional quality delivery to meet customer requirements.
This role requires collaboration with internal teams and external suppliers to resolve quality issues and analyze essential KPIs. As a Quality Engineer, you will guide problem-solving processes, oversee containment actions, and represent the company to customers regarding product line status. Strong analytical and organizational skills are essential for success.
Key Responsibilities:
• Monitor and analyze customer KPIs like warranty processes
• Collaborate with teams to investigate KPI offenders
• Track progress on Problem-Solving projects until closure
• Oversee containment activities for quality complaints
• Maintain internal KPI dashboards and update reports
Requirements:
• Bachelor’s Degree in Engineering or related field
• 3–5 years of quality engineeri...