Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities .


Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and serve humanity.


Job Summary

Interpret, build upon, and comply with ServiceSource quality assurance standards. Maintain complaint and nonconformance processing through records and tracking systems, including root-cause analysis and corrective actions. Document quality assurance activities with internal reporting and audits. Develop improved standards for production and design, and create testing protocols for implementation across all service lines. Identify training needs and take action to ensure companywide compli...