1. Governance & Calibration of all audit types (approval, risk based, CAP, target) to ensure consistent standards, clinical policy alignment and a robust governance framework across benefits.
2. Independent Audit (DWP) Review, Challenge & Escalation. Triage IA feedback, accept/challenge trends using evidence and policy, manage escalations, and maintain effective external relationships.
3. Clinical Interface & Policy Implementation. Provide expert clinical advice to Operations/Clinical Excellence. Supporting implementation of clinical standards and policy. Identifying and escalating clinical risks. Contributing to quality related elements of appraisals.
4. Training, Development & Assurance of Auditors. Design/deliver calibration sessions, induction and ongoing capability building. Providing sensitive but robust constructive feedback to drive consistency and reduce error rates.
5. MI & Insight for Quality Improvement. Analyse audit outcomes and ope...