Job Overview

The Quality Assurance (QA) Specialist is responsible for ensuring that all healthcare services meet established standards of quality, safety, and performance. This role involves developing, implementing, and monitoring quality assurance policies and procedures to support accreditation readiness and promote a culture of continuous improvement across the healthcare facility.

Key Responsibilities

• Monitor compliance with regulatory standards (e.g., JCIA, ISO, DOH, DHA, MOH).
• Assist in the development and implementation of quality improvement initiatives.
• Collect, analyze, and report clinical and operational quality data.
• Coordinate internal audits and participate in external accreditation surveys.
• Investigate adverse events, patient complaints, and incidents; support root cause analysis and corrective actions.
• Collaborate with clinical and administrative departments to implement performan...