We are looking for a hands-on Quality Assurance Manager who is confident leading with Branch Audits, Customer Service, Complaints and Safeguarding Matters.

Quality Assurance Manager Job Role:

You will use your experience and expertise to develop, actively lead and support our branches with Quality Improvement, Risk Management, and striving for a high standard of Customer Service and Compliance.

With outstanding people management skills, a person-centred approach and knowledge of CQC Regulations and Local Authority Guidelines you must have the ability to build effective relationships with the teams, our clients and external Health Care Professionals.

Quality Assurance Manager Essential Criteria:

• Experienced in caring for older people, learning disabilities, mental health. autism and other complex needs.
• A capable and confident...