Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Here at Optum, we're excited to be recruiting for a Quality and Training Manager to join our collaborative Customer Support team on a permanent basis.

In this pivotal role, you'll champion the delivery of exceptional service standards across the organisation.

You'll lead the development and implementation of quality assurance frameworks, design and deliver engaging training pr...