Flexible Work, Better Balance
Quality Analyst – UK Financial Customer Service
Location: Eton Centris, Quezon City
Work Setup: 100% Onsite
Schedule: Shifting Schedule (UK Hours)
Employment Type: Full-Time
Start Date: ASAP
Compensation & Benefit
s
Job Summa
ryWe are seeking an experienced Quality Analyst to support our UK Financial Customer Service operations. The successful candidate will be responsible for monitoring customer interactions, conducting quality evaluations, providing coaching and feedback, and driving continuous improvement initiatives to enhance customer experience and operational performanc