The Team
The mission of Quality and Risk Management (QRM) is to manage the risk in our growing and increasingly complex business to improve financial performance and protect the firm's assets and reputation. The Quality Program team sits within QRM and supports delivery quality by providing objective, timely, and actionable feedback to engagement teams and facilitating the identification of systemic quality issues across Industries and Offering Portfolios (OP).
Recruiting for this role ends on 08/01/2026.
Work you'll do
The Quality Excellence Leader plays a critical role in promoting client service delivery by driving operational excellence and innovation within the firm's Quality Program. They will oversee continuous improvement initiatives, leverage analytics to proactively identify risk trends, and partner with Quality and Risk Leaders to monitor delivery quality. There will be a focus on identifying emerging risks and promoting a culture of accountability and risk aware...