Mô tả công việc: Nội dung công việc
1. Team Management:
- Lead and manage a team of up to 20 manual quality control specialists.
- Provide guidance, support, and mentorship to team members to enhance their skills and performance.
- Conduct regular performance evaluations and provide feedback to team members.
2. Project Quality Management:
- Develop and implement quality assurance processes and standards to ensure project quality.
- Define and monitor key quality metrics and KPIs to track project progress and identify areas for improvement.
- Collaborate with project managers, Product Owner and stakeholders to establish quality goals and objectives.
- Test Plan and Test Strategy building
- Experience in Test Performance is highly preferable.
3. Quality Reporting:
- Prepare and present regular quality reports to the QC Director and other relevant stakeholders.
- Analyze quality data and trends to identify patterns and opportu...