Overview

FILINVEST COMPANY: CRIMSON RESORT AND SPA BORACAY

POSITION SUMMARY: In accordance with the policies, procedure and standards of Chroma Hospitality and Crimson Resort & Spa, Boracay, and under the direct supervision of the Assistant Executive Housekeeper, the Housekeeping Supervisor ensures that the cleanliness, orderliness and physical aesthetics of the area of assignment are maintained in accordance with established standards.

Responsibilities

1. MEETS AND EXCEEDS CUSTOMERS AND TEAM MEMBERS EXPECTATIONS by providing Only the BEST for our Guests! service and teamwork

   • Establishes and communicates customer service objectives which support achievements of Crimsons Mission and Vision
   • Monitors customer service levels and counsels employees with alternative methods of responding to customer requests
   • Ensures that employees receive the training necessary to provide Only the BEST for our Guests! service