Role Purpose

The Property Supervisor supports the smooth running of hotel maintenance, ensuring safe, functional, and well‑presented buildings, systems, and facilities. The position supports guest experience, resolves issues promptly, and ensures safety, compliance, and operational efficiency throughout the shift. It provides leadership, coordination, and decision‑making when department heads are not present, playing a key role in upholding brand standards and supporting commercial performance. This role ensures continuity, strong communication, and effective crisis management to deliver a seamless guest experience.

Responsibilities

Operational Oversight

• Act as the on‑shift leader across the department.
• Monitor operational standards and efficiency in all areas.
• Coordinate with department managers to resolve issues promptly.

Guest Service & Experience

• Serve as the main guest contact during th...