Position Overview
Legacie Management & Lettings is part of the Legacie group of companies.
We are experiencing rapid growth as we continue on our journey, and as a result we require passionate people to come and work with us in our growing Lettings Team.
Duties and Responsibilities
* Dealing with day-to-day tenant and landlord enquiries.
* Dealing with any formal complaints from tenants and landlords in line with company policy and procedures.
* Acting as the face of our developments.
* Engaging with customers in a positive manner always ensuring the highest levels of customer care and service.
* Assisting in the implementation of any customer engagement strategies that include customer communications , customer feedback and satisfaction.
* Pro-actively Identifying any potential customer engagement events for their developments and implementing.
* Taking ownership for any estates/blocks within their patch, conducting regula...