Ensure that a superior level of co-operation, service and support is provided to residents
Promptly respond to resident issues and service requests
Be available to residents for general inquiries about living in their suite, building and community
Concierge Duties:
Monitors and manages lobby activity during daytime hours, ensuring a welcoming and secure environment for all residents and visitors throughout their shift.
Administration:
Oversee and coordinate all office administration, including ordering office supplies, organizing and maintaining filing system, email, phone calls and walk-in visitors.
Provide information to residents and ensures all resident concerns are acted upon in a timely manner.
Draft collection notices and monitor petty cash expenditures.
Ensure terms of the lease agreements are met and administer damages/security deposits and...