REQUIREMENTS
• Grade 12
• Relevant diploma in property management field advantageous
• 2-3 years in a similar role
• Property industry and utilities experience essential
• Minimum junior level management experience
• Intermediate Excel skills
• Experience in customer service
• SAGE/MDA experience advantageous

RESPONSIBILITIES
• Oversee and streamline billing processes.
• Ensure Month-end closing of the billing group functions.
• Maintain and implement quality assurance for all processes.
• Respond and mitigate billing escalations.
• Upload tenant charges into MDA and reconcile to the accounting system.
• Assist with ensuring invoices are delivered to customers accurately and in a timely manner.
• Ensure invoices are uploaded to third party bill systems on time and accurately.
• Observe and adhere to established processes, procedures, policies, and guidelines.