**_Please note: This role is not eligible for Work Visa sponsorship, either currently or in the future._**

**_This position follows our hybrid workstyle policy: Expected to be in a Raymond James office location a minimum of 10-12 days a month._**

**Responsibilities:**

Operational Delivery & Coordination

+ Manage KTLO work, enhancements, and internal initiatives across multiple ServiceNow teams
+ Align work intake and prioritization with demand management and team capacity
+ Maintain end-to-end visibility of all in-flight and upcoming work

Agile Execution & Team Enablement

+ Facilitate stand-ups, planning sessions, and backlog reviews
+ Remove blockers and drive issue resolution to maintain delivery momentum
+ Coordinate work across teams to ensure alignment and efficiency

Visibility & Reporting

+ Provide clear, consistent reporting on workload, progress, and timelines
+ Build and maintain dashboards ...