Position Summary

The Project Manager acts as the day-to-day customer service lead for a major retail client within our reprographics and packaging artwork business. This role is supplier and printer-facing and service-driven, focused on coordinating packaging artwork projects, managing pack changes and ensuring a smooth, efficient and high-quality service from brief through to final approved artwork. An understanding of FMCG packaging and print processes is essential.

Key Responsibilities

Customer & Project Coordination

• Act as a point of contact for the AM, supplier and printer delivering a professional and responsive service
• Coordinate new and updated packaging artwork projects across the client’s brand portfolio
• Manage the end-to-end pack change process, including artwork updates, repro, proofs and approvals
• Maintain all internal systems and job status reports

Briefing, Artwork & Approval...